Remote support
We speak, you smile!
With easy to understand terminology, we communicate effectively for a stress free experience.
We know “everyone” wasn’t born with a mouse and keyboard in hand. We can efficiently support our customer’s computer service needs, while maintaining a calm experience. We know office technologies, but we know people equally as well. We’ll keep the printer… printing, the Internet… up, and the WiFi always in range. Located in the heart of the Hudson Valley (Port Ewen, NY), we offer computer service & repair along with software support services in Ulster, Orange and Dutchess counties (including Kingston, Poughkeepsie, Highland, New Paltz, Woodstock, Saugerties, Newburgh, Poughkeepsie, Fishkill, Hopewell Junction, Red Hook, Rhinebeck, Hudson, Pleasant Valley, Beacon…)
Call for an appointment (845) 206-GURU
Computer Service and Repairs
Computer running slow? Does your office need an upgrade? Are you using an outdated operating system or software?
Our computer service includes, hardware upgrades, custom computer builds (servers and workstations), convert physical machines to virtual machines, virus removal, PC tune-ups and more.
In a world of disposable products, we still offer computer service at component level. This can be important for legacy systems that are required for special business processes (which may be cost prohibitive to replace, or no longer in production).
Preventative maintenance like cleaning air filters and cooling assemblies can extend the life of your equipment. Have you replaced the batteries in your UPS in the past three years?
We can help with: Windows 7-10, Server 2008-2016 , Hyper-V, Active Directory, SQL Server, MS Exchange, Backups, automation, anti-virus, and much more.Call (845) 206-GURU
Networks – WiFi and wired infrastructure
We design and install complete networks, from single office to multi building sites, along with secure links to remote locations.
If your wireless needs to cover a larger area, you need to extend to remote buildings without trenching, you require a secure portal for guest access, maybe you want VPN access for remote workers, we’ve got you covered!
We can prioritize important network traffic, such as VOIP to optimize voice traffic to reduce dropouts or choppy audio.
Is your fileserver slow? Is your network Gigabit capable? We can identify the bottlenecks to bring your network and devices up to speed.
Is your network secure? Are you using outdated security protocols such as WEP? Is your guest network separated from your main business network? Is your network PCI/HIPAA compliant? Are you tired of rebooting your flakey router?Call (845) 206-GURU
cloud services
Google Workspace authorized reseller
The cloud offers many great advantages over traditional on premises infrastructure. The investments made by cloud providers such as Google, Microsoft, RackSpace, DropBox and others is near impossible to match by small to medium sized businesses. You can deploy enterprise solutions without the great capital expense that comes with on premises, enterprise grade hardware and software installations. Click to learn more about the features of Google Workspace.
Still running an on premises solution? Tired of outages, small quotas, poor spam handling? Move to G Suite!
Scale up or down
Pay for what you use. Need to add a dozen or 100 seasonal workers or temporary contractors? No need for a new email server, just provision new users as needed and scale back as necessary.
Collaboration
It’s nearly impossible to beat realtime collaboration built into Office 365 and G Suite.
Uptime
With redundant servers spread accross the globe, your data and services are always on and ready when you are. Work from any device, from anywhere, anytime.
communication is key
Telephone systems that work!
Moving to VOIP or ditching high priced services from your cable provider can reduce annual expenses and increase functionality for your users and customers. We deploy cloud based phone systems and on premises VOIP solutions, to best match the unique needs of each client. Each business telephone system is custom designed, as there isn’t a one-size-fits-all telephone system. We can integrate new VOIP providers with your existing telephone system (to reduce monthly spend, while utilizing existing infrastructure).
Virtual Receptionist
Let callers navigate your phone system to get to the correct party, without consuming precious personell hours.
Follow Me
A great feature for outside sales staff. When dialing a user’s extension, it can ring their desk phone and cell phone at the same time.
VoiceMail
Robust voicemail offers inboxes for all users, virtual accounts for departments, plus email the message for out-of-office staff.
One phone number
You only need one phone number to make multiple calls (even for multiple locations) . No need for costly rollover lines.